Dear User,
We welcome you to Al Rajhi Takaful’s digital channels and emphasize our continuous commitment to providing a secure and reliable digital environment for all our customers. Your use of these services requires compliance with the approved regulations and instructions in order to safeguard your information, ensure system integrity, and protect the rights of all parties.
Use of Official Channels:
Users must use only the officially approved Al Rajhi Takaful channels when accessing electronic services or performing any transactions.
The use of or reliance on any unofficial links, websites, or applications impersonating the company or claiming to provide its services is strictly prohibited.
Users are advised to verify the authenticity of links and sources before entering any personal or sensitive information.
If any suspicious or untrusted channel is identified, users must avoid using it and report it through the official channels.
Do not share any personal data or sensitive information, including passwords or one-time verification codes (OTP), with any untrusted party. Al Rajhi Takaful confirms that it does not request such information through unofficial channels and bears no responsibility for any consequences or financial claims resulting from its disclosure.
Certain pages of the website relating to services, features, benefits, or offers may be subject to their own specific terms and conditions, which the user must accept. In the event of any conflict between such specific terms and the general terms and conditions, the specific terms will apply with respect to those services, features, benefits, or offers.
Prohibited Activities:
Engaging in any activities that violate applicable laws, regulations, governmental orders or decisions, legal agreements, or Al Rajhi Takaful’s approved policies.
Attempting to access or gaining unauthorized access to any system, platform, or service, including but not limited to hacking, security scanning, vulnerability analysis, or penetration testing without authorization.
Disrupting, interfering with, or bypassing any part of the services, or bypassing any security controls or authentication measures designed to protect systems or data.
Acquiring or attempting to acquire any sensitive information, technical or financial resources owned by Al Rajhi Takaful or third parties, exploiting them in any way, obtaining undue benefit, or causing any losses.
Uploading, downloading, or distributing any unauthorized files, data, or software that violate intellectual property rights.
Uploading or publishing any malware, viruses, malicious code, corrupted files, or engaging in any activity that may affect platform integrity, information security, or service continuity.
Engaging in any act that constitutes a violation of the Anti-Cyber Crime Law or any other relevant laws in the Kingdom of Saudi Arabia.
