After Sales Services
After-Sales Services:
Track your medical approvals, cancel your policy, raise and track your claims, and easily renew or add coverages through our app. Download the app now!
Get In Touch With Us!
Reach out by email or give us a call. We're here to help!
Email Us!
Email available from 8:00 AM to 12:00 AM
[email protected]
International Contact Number:
Availability: Medical Line: 24/7 | Other Lines: 8:00 AM to 4:00 PM
920004414
Local Contact Number
Availability: Medical Line: 24/7 | Other Lines: 8:00 AM to 4:00 PM
8001184444
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Need assistance? Contact us for support, complaints, fraud reporting, or any other inquiries.

Help and Support
Help and Support

We are here to serve you. Submit your request now with ease.

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Overpayment Recovery

Adjusting the settlement amount through the clearance account for excess payments.

How Can We Assist You?

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How do i submit a claim?

  • You will be pleased to know that we've made the process to submit your claim form as efficient and convenient as possible. You can access Al Rajhi Takaful's claim or application forms from Al Rajhi Takaful's mobile app or website in the Make a Claim section.

In health insurance, Which hospitals are covered with Al Rajhi Takaful? I need a list of the hospital networks based on my insurance type

  • Al Rajhi Takaful is proud to insure customers at over 1100+ medical providers. Each one is set up to provide you with the best health care to suit your needs. You can access a list of service provider by logging in to your account using the Mobile app or website and accessing the policy details.

Can rental homes be insured? And what does the coverage include?

  • Yes, the customer can insure both owned and rented homes. Coverage depends on the selected plan and includes various benefits such as accidental damage, water leakage, home contents, personal accidents for the insured, coverage for domestic workers, and more. You can explore the available plans and their coverage by visiting the Home Insurance section under Products.

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If You Still Have Questions, Please Contact Us Directly.
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